|
| AVERAGE Hotel Service Rating : |
  |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-04-17 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel was nice. We got there at 10pm and got a room with a window overlooking the parking lot. I thoguht all of the rooms had a nicer view, so I complained bc it was our anniversary and they upgraded us the second nt bc all rooms were taken the first night. The fitness center is nice. Decent size, 3 tvs and nice water/towel station. The jacuzzi at the pool was closed, totally disappointing. The pool was really dirty. I understand it has been windy, but i would expect someone to be out there keeping it clean. I called to order in room dining minutes before they said it closed and they said they had already closed and refused to serve me. That made me very upset about the service of the hotel, but that is the only service issue I ran into. Otherwise, the people were very friendly and helpful. The location is close to sights, but for $20 each way cab ride, i would have spent more on a hotel that was right down in La Jolla cove. The spa services are way pricey for what they offer. I would recommend looking out in town for cheaper and probably better service. The rooms were nice and quiet, hardly able to hear anything outside your own room which was very nice. We even stayed on the first floor one night and it was not an issue. The black out curtains WORK! Set and ALARM! We almost didn't get up in time for check out! LOL. Overall the place is nice, but I will not be staying there again mostly for lack of location. |
|
|
| |
| |
| Guest Review: 2 |
|
Posted Date: 2012-04-08 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| grounds are beautiful!
All 3 restaurants were amazing! |
|
|
| |
| |
| Guest Review: 3 |
by ARVID H of
NORTH CAROLINA |
Posted Date: 2012-03-29 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| THIS HOTEL WAS ABSOLUTELY WONDERFUL!!
FROM THE BEAUTIFUL COLORFUL AND PEACEFUL GARDENS TO THE BEST BREAKFAST MENU WE HAVE EVER SEEN....OUR 5 DAYS WENT MUCH TOO FAST. IT WAS A VERY SPECIAL STAY..A FANTASTIC CHANGE FROM THE HUGE HIGHRISE HOTEL. WE CANNOT SAY ENOUGH WONDERFUL THINGS...AND THE STAFF SUPER...SUPER...
WE LOVED IT!!!!!!! |
|
|
| |
| |
| Guest Review: 4 |
|
Posted Date: 2012-03-19 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Short stay but very enjoyable. Would go back.
wonderful breakfast on the deck overlooking the green and fountain. |
|
|
| |
| |
| Guest Review: 5 |
|
Posted Date: 2012-03-19 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Great landscaping throughout the whole place. Picturesque courtyards for impromptu photo shoots. Clean rooms and abundant food choices on site. |
|
|
| |
| |
| Guest Review: 6 |
|
Posted Date: 2012-02-10 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I have stayed here previously and completely enjoyed it. This time, they seemed to be having multiple problems. The gym was closed with no warning or explanation. The restaurant was relocated to a ballroom - with surgical lighting - and staffed by very pleasant but apathetic servers. We decided to skip dinner and just have a drink and appetizers, but I had to walk up to the (temporary) bar to get my drinks that had been sitting for 5 minutes with absolutely nobody in sight. The Shrimp Ceviche was bland, but worse the shrimp had the bitter taste of near spoilage about them. When I complained I just got the shrug in response
It seemed to me that the hotel management was far more focused on the press roll-out of some new Toyota Prius models that was going on and the paying guests had to fend for themselves.
On the plus side, the valet/bell staff were fantastic. The grounds and rooms are still top notch and the location is good.
La Jolla has too many competitive options in that price range to try again. |
|
|
| |
| |
| Guest Review: 7 |
|
Posted Date: 2011-12-02 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Beautiful hotel with good restaurants and very comfortable rooms. We were more than pleased with Estancia. We have stayed at this chain of hotels before and we are always pleased. |
|
|
| |
| |
| Guest Review: 8 |
|
Posted Date: 2011-11-29 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Can't say enough about the Estancia. Everything was just perfect. We look forward to coming back! |
|
|
| |
| |
| Guest Review: 9 |
by MARTHAB of
MEXICO |
Posted Date: 2011-11-29 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| esta hermoso la ubicacion todo el lujo...y e jardin botanico el mas lindooo q he vistoo...se siente un ambiente de paz y tranquilidad...!! |
|
|
| |
| |
| Guest Review: 10 |
by CatherineM of
Beverly Bills |
Posted Date: 2011-11-27 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Everything seems to cost additional. Parking, spa etc. great valet parkers. Great people who work there except the front desk team. Rooms are very dark and the isn't a mini bar. |
|
|
| |
| |
|
|
